Cookie Policy

Last updated: 11 October 2026 | Pronteer FZCO

1. Introduction

This Cookie Policy explains how PRONTEER COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN – FZCO, trading as Pronteer ("Pronteer", "we", "us" or "our"), uses cookies, tracking pixels and similar technologies when you visit our website at https://www.pronteer.com or access our web-based services.

Pronteer is registered in Dubai Silicon Oasis, Dubai, United Arab Emirates, under Trade Licence No. 30906.

This Cookie Policy should be read together with our Privacy Notice, which explains how we collect, use, disclose and protect personal information.

2. What Are Cookies?

Cookies are small text files stored on your device or browser when you visit a website. They help websites function securely, remember preferences, analyse visitor activity and support other services.

We may also use tracking pixels and similar technologies to understand website interactions and measure advertising performance.

These technologies may collect information such as IP addresses, approximate location, device and browser information, online identifiers, pages visited, referral sources and website interactions.

Some of this information may constitute personal data under applicable data protection laws.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the security, functionality and operation of our website and platform.

They may support secure login, authentication, session management, fraud prevention, account security, website navigation and remembering cookie preferences.

Strictly necessary cookies may operate without optional consent where permitted by applicable law. Disabling them may prevent certain website or platform features from functioning correctly.

3.2 Analytics and Performance Cookies — Google Analytics

Pronteer uses Google Analytics, provided by Google, to understand website traffic, visitor engagement and how visitors interact with our website.

Google Analytics may collect information including pages visited, session activity, traffic sources, device and browser information, approximate location and online identifiers.

We use this information to improve website performance, content, navigation, usability and marketing effectiveness.

Analytics information is not necessarily anonymous and may constitute personal data.

Where required by applicable law, Google Analytics cookies and other non-essential analytics technologies will be activated only after you provide consent.

For more information, see Google's Privacy Policy.

3.3 Marketing and Advertising Cookies — Meta Pixel

Pronteer uses Meta Pixel, provided by Meta Platforms, to measure the effectiveness of marketing and advertising campaigns, including campaigns on Facebook and Instagram.

Meta Pixel may collect or receive information about website visits, pages viewed, interactions, advertising referrals, browser and device information, IP addresses and online identifiers.

Depending on the relevant settings, this information may be used for advertising measurement, conversion tracking, audience creation and personalised advertising.

Where required by applicable law, Meta Pixel and other optional marketing technologies will be activated only after you provide marketing consent.

For more information, see Meta's Privacy Policy.

3.4 Functional Cookies

Functional cookies may remember preferences such as language, display settings and other selections to improve your experience.

Where functional cookies are not strictly necessary, we will obtain consent when required by applicable law.

4. Third-Party Technologies

Pronteer uses the following principal analytics and marketing technologies:

Provider - Technology - Purpose

Google - Google Analytics - Website analytics, traffic measurement and performance improvement

Meta Platforms - Meta Pixel - Advertising measurement, conversion tracking and marketing optimisation

Our website and platform may also use essential technologies provided by hosting, authentication, security and infrastructure service providers.

Third-party providers may process information in accordance with their own privacy policies and applicable contractual arrangements.

5. Cookie Consent and Preferences

Where required by applicable law, Pronteer requests your consent before activating non-essential analytics, advertising and other optional tracking technologies.

Our website's cookie controls allow you to:

Accept all optional cookies.
Reject non-essential cookies.
Manage cookie preferences by category.
Change or withdraw consent.

Strictly necessary cookies may remain active because they support essential website functionality and security.

You can change or withdraw your consent using the cookie preferences control on our website.

Withdrawing consent does not affect processing lawfully carried out before withdrawal.

6. Cookie Duration

Cookies may be temporary session cookies or persistent cookies that remain on your device for a defined period.

The following are examples of cookies commonly associated with the technologies used by Pronteer:

Cookie -Provider - Purpose - Typical duration

_ga - Google Analytics - Distinguishes browsers for analytics - Up to 2 years

_ga_* - Google Analytics - Maintains analytics session information - Up to 2 years

_fbp - Meta Pixel - Supports advertising measurement - Approximately 3 months

_fbc - Meta Pixel - Stores certain advertising click information, where applicable - Approximately 3 months

These are examples rather than a verified inventory of all cookies on our website. Actual cookie names and durations depend on the configuration of the relevant services and may change.

7. Managing Cookies Through Your Browser

Most browsers allow you to view, restrict, block or delete cookies through their privacy or security settings.

Disabling certain cookies may affect the functionality of our website or platform.

Browser controls may not prevent every form of tracking. You should also use our website's cookie preference controls where available.

8. International Data Processing and Hosting

Information collected through Google Analytics, Meta Pixel and other technologies may be processed outside the United Arab Emirates, including in the United States and other countries where the relevant service providers operate.

Pronteer will handle such processing in accordance with applicable data protection requirements, including requirements relating to international transfers of personal data.

Pronteer's application infrastructure uses Railway in the United States, Supabase Auth in the United Kingdom and Convex in the United States.

Information collected through Google Analytics, Meta Pixel and other website technologies may be processed separately by the relevant providers in the countries where they operate.

Further information about our hosting arrangements, service providers and international processing is available in our Privacy Notice.

9. Cookies Within the Pronteer Platform

The Pronteer web application may use essential cookies and similar technologies for secure authentication, session management, account functionality and platform security.

The use of Google Analytics and Meta Pixel on our public website does not necessarily mean that these technologies are deployed within authenticated customer accounts.

Our iOS and Android applications may use application-specific identifiers or technologies that operate differently from browser cookies. Relevant personal data processing is addressed in our Privacy Notice and applicable application disclosures.

10. Changes to This Cookie Policy

Pronteer may update this Cookie Policy to reflect changes in technology, service providers, operational practices or applicable legal requirements.

The latest version will be published on our website with an updated revision date.

Where required by applicable law, we will provide additional notice or obtain renewed consent before introducing materially different non-essential tracking activities.