End User Licence Agreement
Pronteer End User Licence Agreement
Last updated: 11 October 2026
This End User Licence Agreement ("EULA") applies to the use of the Pronteer platform across all supported channels, including the web-based platform, iOS application and Android application.
Pronteer's EULA forms part of our consolidated Terms of Service & End User Licence Agreement, which governs access to and use of our software, services and applications.
The provisions below supplement the consolidated agreement and address general software licensing requirements, user responsibilities and additional terms applicable to distribution through the Apple App Store and Google Play.
Scope and Licence
Subject to compliance with the Terms of Service & End User Licence Agreement, Pronteer grants authorised users a limited, non-exclusive, non-transferable, revocable licence to access and use the Pronteer platform through supported web browsers and to download, install and use its iOS and Android applications for authorised business and operational purposes.
This licence does not transfer ownership of any software, source code, intellectual property or related technology to the user.
Use of Pronteer is subject to the consolidated Terms of Service & End User Licence Agreement and, where applicable, the additional requirements of Apple or Google.
1. Licence to Use the Application
Subject to compliance with the Terms of Service & End User Licence Agreement, Pronteer grants authorised users a limited, non-exclusive, non-transferable, revocable licence to download, install and use the Pronteer application on compatible devices for legitimate business and operational purposes.
The licence does not transfer ownership of the application, software, source code or intellectual property to the user.
Use of the application must also comply with applicable Apple App Store or Google Play terms and usage rules.
2. Apple App Store Provisions
Where the Pronteer application is downloaded through the Apple App Store:
The agreement is between the user and Pronteer, not Apple.
Pronteer, and not Apple, is responsible for the application and its content.
Apple has no obligation to provide maintenance or support services for the application.
To the extent permitted by applicable law, Apple has no warranty obligations concerning the application, except for any refund obligation imposed by Apple's applicable terms.
Pronteer is responsible for addressing claims relating to the application, including product liability, legal or regulatory compliance, and consumer protection claims, to the extent required by applicable law.
Pronteer is responsible for investigating, defending, settling and discharging third-party intellectual property infringement claims relating to the application, to the extent required by applicable law.
Apple and its subsidiaries are third-party beneficiaries of the applicable licence agreement and may enforce the relevant provisions against users.
3. Google Play Provisions
Where the Pronteer application is downloaded through Google Play:
The agreement is between the user and Pronteer, not Google.
Pronteer is responsible for the application, its functionality and its content.
Use of the application is subject to applicable Google Play terms and policies.
Google is not responsible for providing customer support, maintenance or operational services for Pronteer, except as expressly required under applicable Google Play terms or law.
Subscription billing, cancellation and refunds processed through Google Play may be subject to Google's applicable payment and refund rules.
4. Application Updates and Availability
Pronteer may release updates, modifications, security improvements or new versions of the application.
Certain updates may be necessary to maintain security, compatibility or continued access to the platform.
Application availability and functionality may depend on device compatibility, operating-system requirements, internet connectivity and third-party services.
5. User Responsibilities
Users must maintain the confidentiality of their login credentials, use the application only for authorised purposes and comply with applicable laws and aviation operational requirements.
The application must not be used as a substitute for approved aviation procedures, professional judgment or safety-critical systems.
6. Export Compliance
Users represent that they are not located in a country or region subject to applicable prohibitions on receiving the application and are not listed on any applicable government restricted-party or prohibited-party list.
Users must comply with applicable export control, sanctions and trade restrictions.
7. Support and Contact Information
Pronteer is responsible for application-related support, subject to the applicable Terms of Service.
For support or legal enquiries, contact:
PRONTEER COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN – FZCO
Trading as Pronteer
Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@pronteer.com
Website: https://www.pronteer.com
8. Governing Agreement
These additional EULA provisions form part of the terms applicable to the Pronteer mobile applications and must be read together with the Pronteer Terms of Service & End User Licence Agreement.
The consolidated Terms of Service & End User Licence Agreement remain the primary agreement governing use of the Pronteer platform.
